fran January 11, 2016 at nine:18 am My putting up on Flagship This organization is really a fraud. I identified as and cancelled the applying course of action after each individual deadline they stated our swiper would arrive passed and handed and handed. They never ever sent swiper. Per month afterwards, income is taken from our bank account for their every month payment (which the contract didn't mention). I went round and spherical with incredibly incompetent persons there. 1 customer service rep (Beau) mentioned which they had mailed the swiper. I instructed him I'd cancelled the applying prior to I even listened to again on acceptance or non-acceptance. I requested for that monitoring variety. He reported he would get it for me and then place me keep and came again and explained, “Well, I’m going to go on and would you a favor and reimburse your banking account.†I asked, “So, you recognized the swiper hasn't been despatched and there’s no monitoring variety?†He quickly stated, “No, the swiper was despatched.†I said, “Demonstrate it and give me the monitoring amount.
Aja Senestraro October 12, 2014 at two:03 am I wish I'd read through this ahead of I started off performing business using this enterprise. I saw their very good rankings as a cellular credit card reader supplier on a few of the comparison Sites. I don’t know if People web-sites have been becoming paid out off or simply get no account of customer support and grievances. The entire expertise has been horrible. Initial that they had concealed charges.
Kathy March 16, 2016 at eight:twenty am The worst ever. I wish I'd go through the reviews right before having associated with Flagship. We signed up with them and began processing payments. Due to the amount of transactions they flagged our account as fraudulent and refused to release our consumer’s resources. We signed up with them to approach our credit card payments, they rotated and denied them with no thing to consider.
The devil is in the main points With regards to credit card processing corporations, so it pays to read through the contracts intently. This is what we observed regarding expenses and freebies:
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This is often as nearly, Otherwise, the greatest rip-off outfit I have at any time performed small business with. Concealed service fees out the butt when you don’t us the acct. They may by no means get my card swiper/chip reader to work on my telephones.
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Problems Canceling Assistance: This problem arrives up repeatedly yet again, so I realize one thing is up. Obtaining no early termination payment starts to get rid of its which means any time you’re shelling out $50-moreover per month for a company you’re not employing and you endeavor to terminate.
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christy February 16, 2017 at 8:48 am They did the very same thing to merchant sales representative job description my small business. I stuffed out the account closure form on a few various situations The 1st time they claimed they didn’t get it so a month later on I despatched An additional a single via e-mail and had no reaction plus the billing in the mail stopped so I figured the payments stopped. (apparently this was the thirty day period they stopped doing paper billing go figure) I didn’t even know I'd an account simply because I Enable my rep know I was continue to below contract with my current supplier And that i wanted to start support following the contract was up. They in no way sent me my totally free devices nor any instruction on changing my machine about. I figured I wasn’t executing organization with them. After i did my conclude of 12 months ebook trying to keep I witnessed the charges(I figured had been from my latest organization) Once i identified it had been flagship the expenses totaled about $a thousand.
As it stands, we realize why the cost exists, but we also realize why merchants are pissed every time they only received a person to 2 e-mails about this, then wound up paying out six months in penalties totaling more than $one hundred.
I was a very long time buyer with Flagship Merchant Provider. I not too long ago expert a challenge with my VX520 Terminal. The tech aid man was wanting to do an update and by some means manufactured my VX520 go into fraud mode and it instantly locked down. I had been instructed to return my VX520 back again to Flagship for the direct alternative. The substitute device have several minimal troubles that designed disappointment for my prospects And they might immediate their displeasure with me. Now all through another update I mention for the Tech support guy about the issues I used to be having Using the substitute device. From working day one the VX520 pin pad would not sign-up when pushed.